High fees, paying Insurances I didn't know about for years!
Very disappointing and 0 for resolution and response time.. sadly.
I think the fees are disgusting, they are so high compared to all other products. Once I didn't work for two months and I noticed the 12 lines of fees over 60 days, around 500AUD.
This had been happening for 7 years or so, immediately contacted asking why I had two insurances!!! Over 1500 per year and I was told 90 days on a reaponse, its insane.
(They did respond, with a poorly written, rushed email explaining why ...Read moresuch fees were valid, despire never opting in or renewing, really rude deplorable email) Once I get my insurance refund I will never deal with this unprofessional company ever again!
The only benefit is that you can live trade a couple of times a month to combat their fees..... the extremely high fees and watch out..
when you get above 50k MORE FEES, they will also charge you $40 brokerage to buy and also to sell.